Policy

Return & Exchange Policy

We want you to love your purchase from Ami’ Amour Co.


Return Window

You may request a return or exchange within 14 days of receiving your order.

 

Return Requirements

To be eligible for a return:

    •    Item must be unused and in original condition

    •    Must include original packaging

    •    Must have proof of purchase/order number

Many ecommerce stores require items to be unused and returned within a set timeframe (often 14–30 days).  


Non-Returnable Items

The following items are final sale:

    •    Earrings (for hygiene reasons)

    •    Personalized or custom items

    •    Sale or clearance items

    •    Opened wellness products or juices


Refunds

Once your return is received and inspected:

    •    Approved refunds will be issued to the original payment method

    •    Please allow 5–10 business days for your bank to process the refund


Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders


If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue.

Contact Us

For return requests or questions, please contact:


Email: support@intentionaltraphouse.com

Brand: Ami’ Amour Co